Overview:

A strong grievance system is more than a compliance requirement—it’s a critical tool for protecting your agency from costly litigation. In this session, NIJO will outline the essential components of an effective grievance policy and explain why a well-designed system benefits both staff and inmates.

Learning Objectives:

Understand the Prison Litigation Reform Act (PLRA): Learn how the PLRA requires inmates to exhaust administrative remedies before filing a federal lawsuit—and what that means for your agency.
Key Policy Components: Identify the most important elements of a grievance policy that withstand legal scrutiny.
Optimize Your Grievance System: Discover practical strategies to ensure your grievance process works for you, reduces liability, and improves operational efficiency.

*This session will not be recorded.
*Those who complete 90% of the session using their own email registration will receive a certificate of completion.